Appreciative Enquiry technique is designed to help people manage the effects of changes, behaviour or structure by focussing on their previous positive experiences rather than any perceptions of negative consequences. The technique has a simple process model and is based on a positive theory of psychology. On this audio, experienced coach-mentors from The OCM including its Chairman, Eric Parsloe, discuss when is the most appropriate time to use this specific tool and how to use it with maximum impact.

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